This Privacy Policy applies to all individuals and organizations who interact with Televator Solutions Private Limited, including but not limited to:
This Privacy Policy applies regardless of whether you access our Services through desktop devices, mobile devices, tablets, business applications, web browsers, or third-party communication platforms.
This Privacy Policy does not apply to third-party websites, applications, or services that operate independently from Televator Solutions Private Limited.
Depending upon the nature of our business relationship, we may collect different categories of information.
2.1 Personal Information
2.2 Business Information
2.3 Technical Information
2.4 Communication Information
When you voluntarily contact us through our website or other communication channels, we may collect information including:
This information is collected solely for legitimate business purposes, including:
Note: Submission of information through our Contact Form is entirely voluntary. However, failure to provide certain information may limit our ability to respond to your enquiry or provide the requested Services.
Whenever you visit our website, certain technical information may be automatically collected through server logs, browser technologies, cookies, analytics platforms, and security monitoring systems.
This information is generally collected in aggregated form and is primarily used for website administration, website security, fraud prevention, performance monitoring, service improvement, capacity planning, analytics, and error diagnosis.
Unless required for security or legal purposes, this information is generally not used to directly identify individual users.
Our website uses cookies and similar technologies to improve functionality, maintain security, analyze website traffic, and enhance user experience.
Cookies are small text files stored on your device by your web browser.
Performance Cookies help improve website speed, reliability, and operational efficiency.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality, security, or performance of portions of our website.
Our website uses Google Analytics, a web analytics service provided by Google, to better understand visitor interactions and improve our website and Services.
Google Analytics may collect information including:
The information collected through Google Analytics is generally used in an aggregated and statistical form to analyze website traffic, improve website usability, measure content effectiveness, understand visitor behaviour, improve customer experience, and enhance website performance.
You can learn more about how Google processes data by reviewing Google's Privacy Policy and may opt out of Google Analytics through browser settings or Google's opt-out tools, where available.
Televator Solutions Private Limited collects and processes personal and business information solely for legitimate business purposes and in accordance with applicable laws.
Business Operations:
Website Operations:
Communications:
Marketing (where permitted):
You may opt out of marketing communications at any time.
Legal Compliance: We may process your information where necessary to comply with applicable laws, respond to lawful governmental requests, protect our legal rights, enforce contracts, prevent fraud, investigate security incidents, or resolve disputes.
Where required under applicable privacy or data protection laws, Televator Solutions Private Limited processes personal information on one or more of the following legal bases:
Consent: Where you voluntarily provide information through contact forms, email communications, telephone conversations, WhatsApp messages, business meetings, or online enquiries, you consent to the processing of such information for the purposes described in this Privacy Policy.
Performance of a Contract: We process information where necessary to provide requested Services, prepare quotations, execute contracts, perform Service Agreements, deliver projects, and manage customer relationships.
Legal Obligations: We may process information where required to comply with applicable laws, regulatory requirements, court orders, government directions, tax obligations, and accounting requirements.
Legitimate Business Interests: Subject to applicable law, we may process information where reasonably necessary for our legitimate interests, including business administration, website security, fraud prevention, service improvement, customer support, internal analytics, business development, risk management, and network security.
✅ Televator Solutions Private Limited values the confidentiality of your information.
We do not sell, rent, lease, or trade your personal information to third parties for their independent marketing purposes.
We may disclose information only where reasonably necessary for the operation of our business or where required by applicable law.
Information may be shared with:
The Company shall take commercially reasonable steps to ensure that third parties receiving personal information maintain appropriate confidentiality and security standards.
To efficiently deliver our Services, we may engage trusted third-party service providers.
Such providers may include:
These providers receive only the information reasonably necessary to perform the services requested. We require such providers to maintain appropriate confidentiality and security measures consistent with applicable legal and contractual obligations.
However, we are not responsible for the independent privacy practices, policies, or security measures adopted by third-party providers. Users are encouraged to review the privacy policies of such third parties before using their services.
Depending on the nature of the Services provided, personal information may be processed, stored, or transferred to servers, cloud infrastructure, or technology providers located outside your state or country.
Such transfers may occur where necessary for cloud hosting, website hosting, email services, business communications, technical support, data backup, analytics, software platforms, or cybersecurity monitoring.
Where personal information is transferred internationally, Televator Solutions Private Limited will implement commercially reasonable safeguards designed to protect such information in accordance with applicable laws.
By using our Services, you acknowledge that such transfers may occur where reasonably necessary for service delivery.
We retain personal and business information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may vary depending upon the nature of the information, the type of Services provided, contractual obligations, applicable legal requirements, accounting and tax obligations, dispute resolution requirements, security and fraud prevention needs, and legitimate business interests.
Personal information may be retained for purposes including maintaining customer records, providing ongoing Services, responding to enquiries, complying with legal obligations, resolving disputes, enforcing contractual rights, and maintaining business continuity.
When personal information is no longer required, we may securely delete it, destroy it, anonymize it, or archive it where required by applicable law or legitimate business needs.
The Company reserves the right to retain information where reasonably necessary to comply with legal obligations, protect legal rights, or maintain appropriate business records.
Televator Solutions Private Limited is committed to protecting the confidentiality, integrity, and availability of personal and business information entrusted to us.
We implement commercially reasonable administrative, technical, organizational, and physical security measures designed to safeguard personal information against unauthorized access, disclosure, alteration, destruction, misuse, or accidental loss.
Access to personal information is restricted only to authorized personnel who require such access for legitimate business purposes.
⚠️ Disclaimer: While we continuously improve our security practices, no method of electronic transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, Televator Solutions Private Limited cannot guarantee absolute security and shall not be liable for unauthorized access, cyberattacks, data interception, or security incidents occurring despite commercially reasonable safeguards, except to the extent required under applicable law.
Subject to applicable laws, you may have certain rights regarding your personal information.
We may request reasonable identity verification before processing any privacy-related request to protect the security of personal information.
Certain requests may be declined where required by law, necessary to protect legal rights, necessary to prevent fraud, required for contractual obligations, or required for accounting, taxation, regulatory, or record retention purposes.
Where permitted by applicable law, we may send business-related communications including company announcements, service updates, newsletters, industry insights, product launches, promotional offers, event invitations, and business opportunities.
You may opt out of marketing communications at any time by:
Please note: Opting out of marketing communications does not affect essential communications relating to active projects, contracts, invoices, security notifications, legal notices, technical support, service interruptions, or compliance obligations.
We do not sell your personal information to third parties for their independent marketing purposes.
Our website and Services are intended for businesses, professionals, and individuals who are legally capable of entering into binding agreements.
We do not knowingly collect personal information from children under the age of 18 years.
If we become aware that personal information relating to a child has been collected without appropriate authorization, we will take commercially reasonable steps to delete such information as soon as reasonably practicable.
If you believe that a child has provided us with personal information, please contact us immediately using the contact details provided in this Privacy Policy.
Televator Solutions Private Limited does not make decisions producing legal or similarly significant effects solely through automated processing of personal information.
From time to time, we may use automation tools or artificial intelligence technologies to support customer support, workflow automation, business analytics, content generation, internal reporting, operational efficiency, and service delivery.
Where such technologies are used, appropriate human oversight shall be maintained where reasonably necessary.
We do not rely solely on automated decision-making for decisions that materially affect an individual's legal rights or obligations unless permitted by applicable law.
Although we implement commercially reasonable security safeguards, security incidents may occasionally occur despite preventive measures.
In the event of a suspected or confirmed personal data breach, Televator Solutions Private Limited will take appropriate steps including, where reasonably necessary:
The Company shall respond to security incidents in accordance with applicable legal requirements and the nature of the incident.
Our website may contain links to third-party websites, applications, software platforms, social media pages, or external resources that are not owned, operated, or controlled by Televator Solutions Private Limited.
⚠️ Disclaimer: Televator Solutions Private Limited does not control and is not responsible for the privacy practices of third-party websites, the accuracy of third-party content, security measures implemented by third parties, collection, storage, or processing of information by third parties, or products or services offered by third parties.
Your interactions with any third-party website are governed solely by that third party's applicable terms and privacy policies.
We encourage you to review the privacy policies of every third-party website you visit before providing any personal information.
As our business continues to grow, Televator Solutions Private Limited may undergo business restructuring, investment transactions, mergers, acquisitions, joint ventures, corporate reorganizations, sale of assets, or transfer of business operations.
In such circumstances, personal information may be transferred as part of the applicable business transaction, subject to appropriate confidentiality obligations and applicable legal requirements.
Any successor entity receiving such information shall continue to protect personal information in a manner substantially consistent with this Privacy Policy unless otherwise permitted or required by applicable law.
Televator Solutions Private Limited reserves the right to modify, revise, update, replace, or amend this Privacy Policy at any time to reflect changes in applicable laws, regulatory requirements, changes in our business operations, technological developments, security improvements, changes to our Services, or industry best practices.
The updated Privacy Policy shall become effective upon publication on our official website unless a different effective date is expressly stated.
Where required by applicable law, we may notify users of material changes through email notifications, website notices, client portals, or other reasonable communication channels.
Your continued use of our website or Services after the revised Privacy Policy becomes effective constitutes your acknowledgment and acceptance of the updated Privacy Policy.
Televator Solutions Private Limited is committed to processing personal information in accordance with applicable privacy and data protection laws.
Where applicable, our data handling practices are designed to align with:
Where we provide services to international clients, we may also take commercially reasonable steps to support compliance with applicable contractual privacy obligations and internationally recognized data protection principles, where relevant to the Services being provided.
Nothing in this Privacy Policy shall be interpreted as limiting any rights or obligations that cannot lawfully be limited under applicable legislation.
Televator Solutions Private Limited
Registered Office:
H. No. 643, Ashok Nagar,Dr. Ambedkar Marg Nagpur, Maharashtra, India
Website: https://www.televatorsolutions.com
General Email: hello@televatorsolutions.com
The Company will make commercially reasonable efforts to acknowledge and respond to legitimate privacy-related enquiries within a reasonable period, subject to applicable legal requirements.
In accordance with applicable Indian laws, where required, the Company may designate a Grievance Officer to address complaints or concerns relating to the processing of personal information.
Until a separate Grievance Officer is formally appointed, privacy-related complaints may be submitted through the contact details provided above.
Upon appointment, the Company's website and this Privacy Policy may be updated to include the Name of the Grievance Officer, Official designation, Business email address, and Contact details.
By accessing our website, submitting information through our contact forms, communicating with us, requesting quotations, engaging our Services, or otherwise interacting with Televator Solutions Private Limited, you acknowledge and agree that:
Where consent is required under applicable law, you may withdraw such consent at any time by contacting us. Withdrawal of consent shall not affect the lawfulness of processing carried out before such withdrawal and may affect our ability to provide certain Services where the processing is necessary for service delivery.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.
Any dispute arising out of or relating to this Privacy Policy shall be subject to the dispute resolution provisions contained in the Company's applicable Terms & Conditions or any relevant Service Agreement executed between the parties.
Where no separate agreement exists, the courts located in Nagpur, Maharashtra, India, shall have jurisdiction, subject to any mandatory provisions of applicable law.
Effective Date: July, 2026
Last Updated: July, 2026
This Privacy Policy shall remain in effect until amended, replaced, or withdrawn by Televator Solutions Private Limited.
H. No. 643, Ashok Nagar, Nagpur, Maharashtra, India
24/7 — 365 Days a Year